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In Customer Onboarding, What Got You Here Won’t Get You There
Congratulations! You closed another new deal. You ring the bell, everyone cheers, and you pop open the champagne. It’s time to celebrate, right? Not necessarily. Just because you acquire a new logo doesn’t mean you are rolling in profits.
By Sunny Harmon, TaskRay Director of Customer Success
Are you considering using the new Template Performance ...
With TaskRay’s June 2019 release came new groundbreaking capabilities for executives and leaders. The ideas behind ...
Onboarding is unequivocally the most decisive stage in a customer’s journey. It’s no secret that churn rates are ...
In business, both internal communication within your company and external communication with your customers are ...
Imagine you decide to stay at a gorgeous, new hotel, in a city you’ve never been to for a long weekend vacation. ...
Last week, six members of the TaskRay team headed (even further) west to San Francisco for the seventh Pulse ...
We’re looking forward to summer weather in TaskRay Country and taking it easy in the Colorado sunshine. And our ...
This is part 2 of a two-part guest blog post by Elizabeth McAuley-Italiano of WnTD Partners. You can read ...
This is part 1 of a two-part guest blog post by Elizabeth McAuley-Italiano of WnTD Partners.
Building your ...
A guest post by Donna Weber, President of Springboard Solutions and Principal of KickStart ...
This year's campaign for International Women's Day is #BalanceforBetter, which acknowledges that a gender-balanced ...
This week, TaskRay co-founder and CEO, Blakely Graham and VP of Sales and Customer Success, Mike Davis, attended ...
A guest post by Donna Weber, President of Springboard Solutions and Principal of KickStart ...
Our workdays are full of distractions—from last minute meeting invites, phones ringing, texts coming in, and ...
By Mike Davis, TaskRay VP of Sales and Customer Success
Momentum is something you can feel and know when it’s ...
Closing out the last year was a big celebration at TaskRay—and we couldn’t be more excited about the year to ...
Our team recently traveled to San Francisco to join the Customer Success Podcast for a engaging discussion. ...
On November 8-9, Gainsight hosted their Pulse Europe Conference London and a few members of our team were lucky ...
Like zombies that come out on a full moon, bad customer onboarding experiences will inevitably come back to haunt ...
First impressions matter.
Whether its a new client, a new boss, or your spouse’s parents, you only have one chance ...
Our recent webinar on agile development and TaskRay covered a variety of ways in which TaskRay can be used to ...
It’s true that mastery of a subject is born from experience. The kind of real world experience you get from doing ...