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In Customer Onboarding, What Got You Here Won’t Get You There
Congratulations! You closed another new deal. You ring the bell, everyone cheers, and you pop open the champagne. It’s time to celebrate, right? Not necessarily. Just because you acquire a new logo doesn’t mean you are rolling in profits.
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Praveen Shanbhag, CEO of NameCoach, believes that accurate name pronunciation is critical to making a strong first ...
Fall is in the air and that means crisp new notebooks, freshly sharpened pencils, and a brand new release of ...
With Dreamforce 2019 on it’s way, we’re highlighting some of our favorite Dreamforce memories and discussing some ...
A Q&A with TaskRay’s Chief Technology Officer, Mike Tetlow:
Collaboration is an integral part of TaskRay’s ...
Written by TaskRay Support Analyst, Ryan Ensign.
Fall is here and it’s the perfect time of year to get back on ...
An interview with TaskRay Customer Onboarding Specialist, Laura Pellar.
We’ll also be hosting a webinar on this ...
This year, Deloitte conducted an enterprise customer success (CS) study of 50 CS leaders from enterprise-scale ...
Though our results speak for themselves, here at TaskRay, so do our customers. TaskRay is designed to help you and ...
The numbers aren’t good folks. In the Salesforce ecosystem, women and other minorities receive less than 2% of ...
We are on the move! Over the next few months, you will find the TaskRay team all over the U.S. and U.K at the ...
This week’s customer success team spotlight falls on our VP of Sales and Customer Success. We talk a lot about ...
TSIA’s annual report on The State of Customer Success is quickly becoming a go-to resource for monitoring and ...