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Deep Dive: High-Touch Customer Onboarding
Learn how to design a high-touch onboarding experience that puts you in the position of a trusted guide and encourages deep customer engagement.
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We are on the move! Over the next few months, you will find the TaskRay team all over the U.S. and U.K at the ...
This week’s customer success team spotlight falls on our VP of Sales and Customer Success. We talk a lot about ...
TSIA’s annual report on The State of Customer Success is quickly becoming a go-to resource for monitoring and ...
.Great companies know that providing a first-class experience to all customers is achieved by investing both time ...
Here at TaskRay, we believe in practicing what we preach. Our robust customer success team is at the heart of ...
A Temkin Group study found that companies bringing in an annual revenue of $1 billion can expect to increase their ...
By Sunny Harmon, TaskRay Director of Customer Success
Are you considering using the new Template Performance ...
With TaskRay’s June 2019 release came new groundbreaking capabilities for executives and leaders. The ideas behind ...
Onboarding is unequivocally the most decisive stage in a customer’s journey. It’s no secret that churn rates are ...
In business, both internal communication within your company and external communication with your customers are ...
Imagine you decide to stay at a gorgeous, new hotel, in a city you’ve never been to for a long weekend vacation. ...
Last week, six members of the TaskRay team headed (even further) west to San Francisco for the seventh Pulse ...