High-Touch Onboarding

Create a Five-Star Onboarding Process

Playbook Image: Desired Outcomes

High-touch onboarding is a way to ensure your customers feel cared for and are trained on how to use your product or service. When you build a high-touch onboarding experience, you’ll build a strong foundation for long-term customer relationships that can grow with you. Learn how to design a high-touch onboarding experience that puts you in the position of a trusted guide and encourages deep customer engagement.