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That white glove customer treatment that got you here won’t get your company to the next level. It’s time to scale customer-facing approaches and build consistent, repeatable, and standard processes. Join Customer Onboarding Expert, Donna Weber, to learn how to apply the 80/20 Rule and deliver value to customers quickly while keeping your onboarding teams sane.

You’ll learn how to:

  • Apply the 80/20 Rule to customer onboarding
  • Articulate the benefits of consistent, repeatable, and standard processes for your teams and your customers
  • Learn from your best customers
  • Deliver a foundational journey that fits 80% of your customers