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Webinars & Workshops

MickTesting
Workshop Video: Customer Onboarding Journey Mapping

Workshop Video: Customer Onboarding Journey Mapping

Join VP of Customer Success Sunny Harmon and Sr. Customer Success Manager Marissa Laarsen to learn how to create your own Customer Onboarding Journey Maps. They share their best practices for designing, customizing, and using onboarding journey maps to engage with new customers and set them up for success.

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MickTesting
Onboarding For Impact: An Executive Guide To Customer Success

Onboarding For Impact: An Executive Guide To Customer Success

Join TaskRay Founder Eric Wu in conversation with John Ragsdale, vice president of Technology Ecosystems at TSIA, as they discuss the foundations of customer onboarding and its potential impact on your customer relationships and long-term success.

MickTesting
Webinar Video: Building Success Plans Workshop

Webinar Video: Building Success Plans Workshop

Join VP of Customer Success Sunny Harmon and Customer Onboarding Specialist Laura Pellar in this workshop and learn how to create Customer Success Plans that will keep your teams focused and aligned around your customers.