Word on the street is that new sales are down these days. But do you know that 50 to 80% of revenue comes from your existing customer? Even in start-ups. Customer onboarding is your growth engine, even when you aren’t bringing on many new customers. The key is to keep delivering value along the customer journey. WATCH NOW >>
Paid onboarding inspires customer commitment and enables you to invest resources into ensuring your customers are successful — leading to better, more profitable, long-term relationships. Join TaskRay CFO Andrew Walker and VP of Customer Success Sunny Harmon to learn the ins and outs of setting up a successful program right-sized for your business. WATCH ON DEMAND >>
Join customer onboarding expert Donna Weber to learn how to stop treating every new customer like a special snowflake and start scaling your customer-facing teams during the crucial onboarding stage.. WATCH NOW>>
In this interactive workshop, you'll learn how to design effective high-touch customer onboarding programs without actually having to take every single new customer out for a coffee date—they’ll just feel like you did. WATCH ON-DEMAND >>
Delivering an efficient and successful tech-touch onboarding experience is essential for product adoption and customer loyalty. You need a well-designed strategy for automatically sending new customers the right information, at the right time, and in the right place. WATCH ON-DEMAND >>
Join VP of Customer Success Sunny Harmon and Sr. Customer Success Manager Marissa Laarsen to learn how to create your own Customer Onboarding Journey Maps. They share their best practices for designing, customizing, and using onboarding journey maps to engage with new customers and set them up for success. WATCH ON-DEMAND >>
Join TaskRay Founder Eric Wu in conversation with John Ragsdale, vice president of Technology Ecosystems at TSIA, as they discuss the foundations of customer onboarding and its potential impact on your customer relationships and long-term success.